Return and delivery policy
This page provides information about return and delivery policy applied to users and visitors to this page and Application.
- Sellers will be responsible for delivering their products to the customers. Farah will be monitoring the process.
- The shipping process will be started as soon as the ordered product preparation is completed .
- The deliver charge varies based on sellers .
- The shipment will be delivered to the customer within 2-3 days.
- In order to deliver the items properly you need to provide the complete and proper shipping details
- At present we deliver products only inside the UAE .
- We allow return only in the following cases
- Damaged product is delivered .
- Wrong product is delivered .
- Customer should make the return request within 15 minutes from the delivery of the product .
- In order to accept the request the customer should return the product(s) and they must be unused and in original product packaging