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FAQ
The purpose of an FAQ is generally to provide information on frequent questions or concerns; This page provides the answers for the questions that users may be having regarding FARAH.
Farah is an ecommerce platform for buying flowers, chocolates, cakes, balloons and decoration items from various sellers in UAE.
Yes. We have sellers all over the UAE. You have to select your location and Farah will be displaying the products that are available in your location.
You just have to select the gift from our great collection and while ordering just provide the delivery of the person you want to send gift. We will take care of the rest.
No. currently Farah delivery available only within UAE.
Registering is free and allows you to recall your personal information when visiting us next time, making it faster to place future orders.
Once you have registered with us, you can sign in using your user name and password. We'll provide you with an address book and a reminder section, to store your recipients details, together with a log of orders previously placed.
Don't worry. We’ve got you covered. Here's what you need to do.
Step 1: Click the login button
Step 2: Click on the Forgot Password? Link
Step 3: Enter your email and click on reset my password button
An email with reset link will be sent to given email ID. You can use that link to reset your password.
Step 1: Click the login button
Step 2: Click on the Forgot Password? Link
Step 3: Enter your email and click on reset my password button
An email with reset link will be sent to given email ID. You can use that link to reset your password.
No we are not responsible for any item nor we are obliged to deliver it to you ourselves.
It's your main responsibility to read all the terms and conditions.
We will do our best to resolve any issues between you and the sellers regarding your orders.
To become a seller on Farah, register here with your details.
Following are the ways in which you can place an order with us.
- You can download our mobile app from play store or app store and purchase the products requires
- Online - Log on to farah.ae and have fun shopping!
To make shopping easy and hassle-free for you, we have categorized our products in different categories. You have the option to choose products from categories like Flowers, Cakes and Gifts You can also choose products based on an occasion. Happy shopping!
No. You will not be able to cancel after placing the order as most orders process quickly and can enter the shipping process very soon after placing the order .
No returns are allowed.
However, in case if a wrong or a defective product has been sent, do let us know at the earliest.
You can write to us at info@farah.ae or call us at +971 50 289 8297 (09:00 AM-6 PM, Saturday – Thursday).